Privacy Policy - Dyslexia Rescue®

Dyslexia Rescue® Privacy Policy


Effective Date: September 2026


Dyslexia Rescue® respects the privacy of the families and individuals we serve. This Privacy Policy explains how Dyslexia Rescue, a project of Restoring Flow Ministries, collects, uses, protects, and shares personal information through our websites, forms, educational services, communications, and related online platforms.


1. Scope


This Privacy Policy applies to the Dyslexia Rescue and Restoring Flow Ministries websites and to personal information collected in connection with Dyslexia Rescue programs, applications, consultations, educational services, and communications.


Dyslexia Rescue is a project of Restoring Flow Ministries, an Arizona nonprofit organization.


2. Information We Collect


We collect information that parents, guardians, prospective clients, clients, and other individuals voluntarily provide to us. Depending on the service requested, this information may include:


Parent or guardian name

Mailing address

Email address

Telephone number

Child’s name, age, and grade level

Information about a child’s reading, writing, spelling, or other educational skills

Information concerning previous educational evaluations, diagnoses, interventions, tutoring, special-education services, IEPs, 504 Plans, speech or language concerns, or other information a parent or guardian chooses to provide

Enrollment, scheduling, attendance, and program information

Communications submitted through forms, email, telephone, Zoom, social media, or other communication channels


We ask parents and guardians to provide only information reasonably necessary for us to evaluate or provide the requested educational services.


Payment Information


Payments may be processed through third-party payment processors such as Stripe. Payment information submitted directly through a payment processor is processed according to that provider’s privacy and security practices. Dyslexia Rescue does not intentionally store complete credit-card or bank-account information on its own servers.


Information Collected Automatically


When you visit our websites or interact with our online content, certain technical information may be collected automatically by our website host, analytics providers, advertising platforms, or other service providers. This may include information such as IP address, browser or device information, pages visited, referring pages, approximate location derived from an IP address, and interactions with our website or advertisements.


Cookies and similar technologies may also be used to operate the website, understand website usage, measure advertising effectiveness, and improve our services.


3. How We Use Information


We may use personal information to:


Respond to inquiries from parents and prospective clients

Evaluate applications and determine whether our services may be appropriate for a child

Schedule consultations, assessments, lessons, and other services

Provide educational programs, services, materials, and support

Communicate with parents and guardians

Process enrollment and payments

Maintain educational, administrative, financial, and ministry records

Send confirmations, reminders, program information, and other service-related communications

Improve our programs, website, and communications

Measure the effectiveness of advertising and outreach

Maintain the security and integrity of our systems

Comply with applicable legal, tax, accounting, contractual, and regulatory requirements


We do not sell personal information for money.


4. Children’s Privacy


Our websites, application forms, and enrollment processes are intended for parents, legal guardians, and other adults and are not intended for children to use independently to submit personal information.


Parents and guardians may provide information about their children when requesting or participating in Dyslexia Rescue services.


Children may participate in Dyslexia Rescue educational services with the knowledge and authorization of a parent or legal guardian. A parent or guardian remains responsible for authorizing the child’s participation, whether or not the parent is physically present during an online lesson or other educational service.


Children under 13 should not independently submit personal information through our websites, forms, or other online channels.


If we learn that personal information has been submitted directly by a child under 13 without appropriate parental authorization, we will take reasonable steps to address the information in accordance with applicable law.


Parents or legal guardians may contact us regarding personal information concerning their child.


5. Student Recordings


Dyslexia Rescue does not routinely record students, website visitors, or participants as a condition of receiving services.


In limited circumstances, a private instructional session may be recorded when a parent or legal guardian has expressly agreed to the recording.


When a recording is intended for use in educational courses, training materials, promotional materials, or other media, the recording and its permitted uses are governed by a separate written agreement or media authorization with the parent or legal guardian.


Nothing in this Privacy Policy constitutes consent to record a student or grants Dyslexia Rescue or Restoring Flow Ministries rights to a student’s image, voice, or likeness.


6. How We Share Information


We may disclose personal information to service providers that assist us in operating our organization and delivering our services.


These providers may include companies that provide:


Website hosting and website services

Customer relationship management and communications

Scheduling

Video conferencing

Email

Cloud storage

Payment processing

Social-media and advertising services

Technical and administrative support


We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful legal process, protect the security of our systems, enforce our agreements, or protect the rights and safety of Dyslexia Rescue, Restoring Flow Ministries, our clients, or others.


We do not authorize service providers to use personal information we provide to them for purposes unrelated to the services they provide to us, except as permitted by applicable law or their applicable terms and privacy practices.


7. Third-Party Services


Dyslexia Rescue uses third-party platforms and service providers in connection with its operations. These may include HighLevel/LeadConnector, Zoom, Google services, Stripe, Meta platforms, LinkedIn, YouTube/Google, Dropbox, WordPress, and other providers used for website hosting, communications, scheduling, advertising, storage, or administration.


When you interact directly with a third-party platform, that company’s own privacy policy and terms may also apply.


For example, interacting with Dyslexia Rescue content through Facebook, Instagram, LinkedIn, or YouTube may result in those platforms collecting information according to their own privacy practices.


8. Social Media and Advertising


Dyslexia Rescue maintains a presence on social-media and online advertising platforms, including Meta platforms, LinkedIn, and YouTube.


If you voluntarily contact us, submit a lead form, send us a message, or otherwise provide information through one of these platforms, we may receive the information you choose to provide and use it to respond to your inquiry and administer our services.


Advertising and social-media platforms may independently collect information about users who view or interact with advertisements or content. Their collection and use of that information are governed by their respective privacy policies.


9. Data Retention


We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing educational services, maintaining appropriate educational and administrative records, fulfilling contractual obligations, resolving disputes, and satisfying applicable legal, accounting, tax, and ministry recordkeeping requirements.


Different categories of information may be retained for different periods.


When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and legitimate recordkeeping requirements.


10. Data Security


We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.


Access to personal information is limited to authorized personnel and service providers who require access for legitimate organizational purposes.


No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


11. Access, Correction, and Deletion Requests


Parents, guardians, and other individuals may contact us to request access to, correction of, or deletion of personal information that we maintain about them or their child.


We will respond to appropriate requests consistent with applicable law and may need to verify the identity or authority of the person making the request.


Certain information may be retained when reasonably necessary for legal, contractual, accounting, tax, dispute-resolution, security, educational-record, or other legitimate recordkeeping purposes.


Requests may be sent to:


president@dyslexiarescue.com


12. Cookies, Analytics, and Tracking Technologies


Our websites and third-party service providers may use cookies, pixels, analytics technologies, and similar tools to operate website features, understand website traffic, measure interactions with content or advertising, and improve our services.


Third parties may collect information through these technologies according to their own privacy policies.


Browser settings and other privacy tools may allow users to limit certain cookies or tracking technologies. Disabling some technologies may affect website functionality.


13. International Users and Data Transfers


Dyslexia Rescue serves families in the United States and may serve families in other countries.


Some of the service providers we use may process, store, or access information from servers located in the United States or other countries. As a result, personal information may be processed in a jurisdiction different from the individual’s place of residence.


Where applicable law imposes requirements concerning international processing or transfer of personal information, we will take reasonable steps to address those requirements.


14. Links to Other Websites


Our websites and communications may contain links to third-party websites or services. Dyslexia Rescue and Restoring Flow Ministries are not responsible for the privacy practices of independent third parties. We encourage users to review the privacy policies of websites and services they choose to use.


15. Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.


When we make changes, we will post the revised Privacy Policy and update the effective date.


Material changes will be handled as required by applicable law.


16. Governing Law


Except where applicable law provides otherwise, this Privacy Policy and matters relating to Dyslexia Rescue’s privacy practices are governed by the laws of the State of Arizona, United States of America.


Nothing in this provision is intended to limit privacy rights that cannot lawfully be waived under applicable federal, state, or international law.


17. Contact Us


Questions, concerns, or privacy requests may be directed to:


Dyslexia Rescue®

A project of Restoring Flow Ministries

6619 N. Scottsdale Rd.

Scottsdale, AZ 85250

Email: president@dyslexiarescue.com


Please also review the Dyslexia Rescue® Terms of Use.


© 2026 Restoring Flow Ministries. All Rights Reserved.

Dyslexia Rescue® is a trademark of Restoring Flow Ministries.